Privacy Policy
Last updated: [20/06/2025]
This Privacy Policy explains how Super Property (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website or engage with our services.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What Information We Collect
We may collect and hold the following types of personal information:
- Full name
- Email address
- Phone number
- Location and postcode
- Superannuation balance (if you choose to provide it)
- Employment and income details
- Details provided during booking forms or qualification surveys
- Information you provide in communications with us (email, phone, messages)
We do not collect sensitive information unless you voluntarily submit it and consent to its use.
2. How We Collect It
We collect your personal information via:
- Website forms and surveys
- Booking calendars (e.g. Calendly)
- Contact forms
- Advertising campaigns (e.g. Facebook, Instagram, Google Ads)
- Emails, calls, and direct messages
- Third-party integrations (e.g. Typeform, GoHighLevel)
3. Why We Collect It
We collect and use your information to:
- Assess your eligibility for our programs
- Provide educational material and service updates
- Connect you with independent financial professionals (e.g. mortgage brokers, advisors, lawyers)
- Respond to enquiries or complaints
- Improve our website, services, and marketing campaigns
4. Disclosure to Third Parties
We may share your information with:
- Independent financial advisors, mortgage brokers, or lawyers who assist you in the homeownership process
- Our internal service providers (e.g. marketing platforms, CRM systems)
- Legal or regulatory bodies if required by law
We will never sell your personal data to third parties.
5. Marketing Communications
By providing your contact information, you consent to receiving communications from us, including emails, SMS, or calls, in accordance with the Spam Act 2003.
You can opt out at any time by:
- Clicking “unsubscribe” in email footers
- Replying “STOP” to SMS messages
- Contacting us directly at info@superproperty.com.au
6. How We Protect Your Data
We take reasonable steps to protect your personal data using:
- Secure cloud-based storage
- Encrypted communication platforms
- Access restrictions and internal protocols
However, no method of transmission over the internet is 100% secure.
7. Access and Corrections
You have the right to access, update, or correct your personal information.
To make a request, contact us at: info@superproperty.com.au
8. Cookies and Website Tracking
Our website may use cookies or tracking tools (e.g. Meta Pixel, Google Analytics) to improve user experience and measure ad performance.
You can manage cookie preferences in your browser settings.
9. Changes to This Policy
We may update this policy from time to time. The updated version will always be available on our website.
10. Contact Us
For questions or concerns, please contact:
Email: info@superproperty.com.au
Phone: 07 2113 3481
Address: Level 38/71 Eagle St, Brisbane City QLD 4000, Australia
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